Terms of Service

Effective Date: May 28, 2026

Welcome to Nistler Plumbing & Heating (“Company,” “we,” “our,” or “us”). By accessing or using this website, requesting services, or communicating with us through this website, you agree to the following Terms of Service (“Terms”).

If you do not agree to these Terms, please do not use this website.

1. Services

Nistler Plumbing & Heating provides residential and commercial plumbing, heating, HVAC, repair, maintenance, installation, and related contractor services in Minnesota and surrounding service areas.

All services are subject to availability, scheduling, inspection, and applicable local laws and regulations.

2. Estimates & Pricing

Any estimates or quotes provided through this website, by phone, email, or in person are non-binding until confirmed in writing.

Prices may change due to:

  • Material costs
  • Permit requirements
  • Hidden or unforeseen conditions
  • Additional labor requirements
  • Customer-requested changes

Final pricing will be outlined in your invoice or signed service agreement.

3. Scheduling & Access

Customers agree to provide safe and reasonable access to the property for scheduled work.

We reserve the right to reschedule appointments due to:

  • Weather conditions
  • Equipment availability
  • Emergencies
  • Unsafe working conditions
  • Circumstances beyond our control

4. Payments

Payment is due upon completion of services unless otherwise agreed in writing.

We may accept payment through:

  • Cash
  • Check
  • Credit/debit card
  • Financing providers (when applicable)

Late payments may be subject to:

  • Interest charges
  • Collection fees
  • Attorney fees where permitted by law

Returned checks may incur additional fees.

5. Cancellations

Customers must provide reasonable notice for appointment cancellations.

We reserve the right to charge cancellation or trip fees for late cancellations or missed appointments.

6. Warranties

Manufacturer warranties apply to eligible equipment and products as provided by the manufacturer.

Labor warranties, if offered, will be stated in writing on your invoice or service agreement.

Warranties do not cover:

  • Customer misuse
  • Lack of maintenance
  • Acts of nature
  • Freezing
  • Power surges
  • Unauthorized repairs or modifications
  • Normal wear and tear

7. Limitation of Liability

To the fullest extent permitted by law, Nistler Plumbing & Heating shall not be liable for:

  • Indirect damages
  • Incidental damages
  • Consequential damages
  • Loss of profits
  • Property damage resulting from pre-existing conditions
  • Delays caused by suppliers, utilities, weather, or events outside our control

Our total liability shall not exceed the amount paid for the specific service provided.

8. Website Use

You agree not to:

  • Use this website for unlawful purposes
  • Attempt unauthorized access to systems or data
  • Upload malicious software or harmful code
  • Copy or reproduce website content without permission

We reserve the right to restrict or terminate access to the website at any time.

9. Intellectual Property

All website content, including text, graphics, logos, photos, and branding, is the property of Nistler Plumbing & Heating unless otherwise noted and may not be copied or used without written permission.

10. Third-Party Links

This website may contain links to third-party websites. We are not responsible for the content, policies, or practices of those websites.

11. SMS & Electronic Communications

When you provide your contact information, we may respond to you by phone or email about your inquiry. Receiving text messages (SMS/MMS) from us is a separate choice: consent can be given through a form on our website or verbally during a phone call, and covers your inquiry, estimates, appointment confirmations and reminders, and service follow-ups.

  • Consent is voluntary. Agreeing to receive text messages is optional and is not required to accept these Terms.
  • Not a condition of purchase. You may decline text messages and still request estimates, schedule service, and use our services. We are happy to communicate by phone or email instead.
  • Message frequency may vary. Message and data rates may apply.
  • You can opt out at any time by replying STOP to any message, or reply HELP for assistance.

We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes.

12. Privacy

Your use of this website is also governed by our Privacy Policy.

13. Governing Law

These Terms shall be governed by and interpreted under the laws of the State of Minnesota, without regard to conflict of law principles.

Any disputes arising from these Terms or services provided shall be handled in the appropriate courts located in Minnesota.

14. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice.

Changes become effective immediately upon posting to this page.

15. Contact Information

Nistler Plumbing & Heating
41844 255th Ave
McGregor, MN 55760
Phone: (218) 768-3777
Website: www.npandh.com